WrapDesk Installer
Need help with your installer account, a job request, proof upload, or payout setup? Email support@wrapdesk.app. Include the app version shown under More, but never send passwords, one-time codes, identity documents, or bank details.
Check that you are using the same email address you registered with. You can sign in with your password, request a magic link, or use the linked Apple or Google account. If a magic link opens on another device, request a new one on the iPhone where WrapDesk Installer is installed.
Open More, then Payouts, and select Continue payout setup. Complete every requirement shown by Stripe, return to WrapDesk Installer, and refresh your payout status. Paid offers remain unavailable until Stripe confirms that recipient transfers are active.
Open More, then Notifications. Confirm notifications are allowed in iOS Settings and that Focus modes are not silencing WrapDesk. New requests also remain visible in the Requests tab.
WrapDesk requests camera access only when you take proof photos and location only when a job action requires arrival confirmation. Open iOS Settings for WrapDesk Installer to review access. You can choose an existing photo when camera access is unavailable.
Installer accounts can request deletion inside the app under More → Delete Account. Active jobs, unreleased payouts, refunds, or disputes must be resolved first.
Support is provided in English. We aim to respond to account-access and payment issues within two business days.