Available now
Reminder suggestions
Surface customers who may need attention.
Wrap lead follow-up
AI assistance in developmentKnow who needs a reply before the opportunity goes cold
WrapDesk keeps follow-up status visible so shops can respond to new enquiries, quote nudges, booking confirmations and customer updates without relying on memory.
How to follow up wrap leadsQuote nudgesBooking remindersStatus visibility
Product view
A follow-up queue built around what staff should do next
Follow-up works best when it is connected to the enquiry, quote and booking record. The team can see the promised next action instead of checking separate inboxes.
Available now
Lead
Front PPF quote sent two days ago
Owner
Mia - sales follow-up
Next action
Send polite quote nudge before 3 pm
AI help
Reminder suggestions and message drafting
Available nowFollow-up queue
Make the next action obvious
Most missed sales do not need a complex automation platform. They need a clear list of who needs a reply, what was promised and what the team should do next.
- New enquiries that still need a first response.
- Quotes that need a polite nudge.
- Bookings that need confirmation or customer updates.
- Completed jobs that need pickup, balance or review follow-up where appropriate.
Automation
Use automation carefully and keep the human in control
AI-assisted analysis, reminders and messaging help staff work faster, while the team remains responsible for customer communication and job decisions.
Available now
Message drafting
Help staff prepare human-friendly updates faster.
Follow-up visibility
Keep status and ownership visible to the team.
FAQ
Common questions
How can I stop forgetting customer follow-ups?
Use a single follow-up queue tied to each enquiry and job. WrapDesk keeps the customer, vehicle, quote and next action together so staff can see who needs a reply.
Will WrapDesk send messages automatically?
WrapDesk includes workflows for reminders and customer communication, with AI assistance for drafting and surfacing follow-up opportunities.
Next step
Run the job from lead to completion
Keep every enquiry, quote, booking, installer handoff, update and payment context in one place.