Keep track of every enquiry and follow-up
WrapDesk helps shops stop losing opportunities by keeping customer messages, vehicle details, quote status and next actions visible to the team.
Explore keep track of every enquiry and follow-up
Features
Features for running wrap jobs from lead to completion
WrapDesk connects the day-to-day steps that decide whether a customer enquiry becomes a cleanly delivered and paid job.
Lead captureQuoting and depositsJob schedulingInstaller coordinationPayments
Product view
A lead record with the next action visible
A shop owner should be able to open one record and see who the customer is, what vehicle they have, what they asked for, whether a quote exists and what needs to happen next.
Available now
Customer
Ava Wilson - SMS enquiry
Vehicle
2025 Kia Sorento, white, front-end PPF
Quote status
Not quoted yet
Needs actionNext action
Ask for delivery timing and front-end photos
Product status
What is available in the WrapDesk workflow
This matrix gives shop owners a clear view of the workflows available across enquiries, quoting, scheduling, installers, payments and follow-up.
CapabilityStatusWhat that means
Customer enquiries, customer records and vehicle details
Available nowUse WrapDesk to keep core customer, vehicle, lead and job context in one operational workspace.
Quote, deposit and balance workflows
Available nowUse the quote-to-payment workflow to keep deposits, balances, invoices and booking intent connected to the job.
Job scheduling and job cards
Available nowUse job records and booking context to organise work without relying only on calendar entries.
Google Calendar sync
Available nowCalendar sync is positioned as support for the WrapDesk job record, not as the source of truth by itself.
Installer invitations, responses and marketplace
Available nowUse installer invitations, responses, specialties and marketplace context from the job record.
AI-assisted reminders and message drafting
Available nowAI is described as assistance for repetitive admin and follow-up, not as a guaranteed business outcome.
Feature groups
Choose the workflow you need to fix first
Each page explains the customer problem, the information WrapDesk keeps together and the workflow your team can use.
Send quotes and collect deposits without the admin chase
WrapDesk connects job requirements, agreed pricing, quote status and deposit status so bookings do not depend on scattered notes or manual reminders.
Explore send quotes and collect deposits without the admin chaseOrganise wrap jobs without calendar confusion
WrapDesk gives shops a clearer way to see what is booked, what each job requires, who is responsible and what still needs to happen.
Explore organise wrap jobs without calendar confusionFind, organise and work with the right installer
WrapDesk coordinates installers around the details shops need before trusting someone with a job: skills, availability, examples, acceptance, counter-offers, completion photos and work history.
Explore find, organise and work with the right installerAI assistance in development
Know who needs a reply before the opportunity goes cold
WrapDesk keeps follow-up status visible so shops can respond to new enquiries, quote nudges, booking confirmations and customer updates without relying on memory.
Explore know who needs a reply before the opportunity goes coldKeep deposits, balances and job payments connected
WrapDesk connects payment context to the operational workflow so shops can see what has been agreed, what has been paid and what is still owing.
Explore keep deposits, balances and job payments connectedEnd-to-end
The important point is the connection between features
A customer enquiry is not separate from the quote. The quote is not separate from the deposit. The deposit is not separate from the booking, installer handoff, completion and payment history.
- Keep every enquiry, quote, job and payment in one place.
- Use plain statuses staff can understand quickly.
- Connect every handoff so staff can see what needs attention next.
FAQ
Common questions
Is every listed feature available?
Yes. The listed feature pages describe available WrapDesk workflows for wrap, PPF and tint shops.
Why split features into separate pages?
Separate pages help search visitors and shop owners understand each workflow in practical detail without overloading the homepage.
Next step
Run the job from lead to completion
Keep every enquiry, quote, booking, installer handoff, update and payment context in one place.